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firefox issue

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river

25 Aug, 2010 03:56 PM via web

my rooms aren't working in firefox. the message field just has the spinner going nonstop, and the 'send' button is disabled. it works fine for me in safari.

i'm using ff 3.6.8 on max os x 10.6.4

  1. Support Staff 2 Posted by Nick on 25 Aug, 2010 04:28 PM

    Nick's Avatar

    Jaconda is built using the cutting edge technologies and it uses HTML5 WebSockets which are present in Safari 5, Chrome 4 and Firefox 4 (will be released in november).
    For all other browsers it falls back to flash.
    We just checked it in FF 3.6.8 on OSX 10.5 and 10.6.4, everything works fine.
    Do you have Flash Player installed on your system?

  2. 3 Posted by river on 25 Aug, 2010 04:51 PM

    river's Avatar

    ok, i figured it out. you guys are using a .swf for that i guess? i have a flash blocker extension. once i white-listed the domain it's fine.

    seems like something you could handle fine without flash, no? also, as a web designer, it looks like you guys could optimize your markup some.

    love the service, though. it's a great idea.

  3. 4 Posted by river on 25 Aug, 2010 04:53 PM

    river's Avatar

    just saw your explanation after i posted my response. thanks for clarifying.

  4. river closed this discussion on 25 Aug, 2010 04:53 PM.

  5. river re-opened this discussion on 25 Aug, 2010 04:53 PM

  6. river closed this discussion on 25 Aug, 2010 04:53 PM.

  7. Anton re-opened this discussion on 25 Aug, 2010 06:52 PM

  8. Support Staff 5 Posted by Anton on 25 Aug, 2010 06:52 PM

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    Thanks for the heads-up on flash blocker. We'll add this to our FAQ article about chat issues which we're making.

    ps. Thank you for supporting Jaconda. Markup will be refactored bit later, would like to hear your suggestions though.

  9. Anton closed this discussion on 30 Aug, 2010 03:49 PM.

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